FRANCHISE

Training System

FRANCHISE

Training System

First’s Specialized Café Startup Training System

At First, we consult on every aspect of a café startup—from proposing a brand concept tailored to your needs, to developing differentiated brand menus, marketing strategies, customer service methods, and overall store operations and management.

  • 01

    Review Startup Prerequisites Checklist

    · Organize equipment & supplies list needed for café startup
    · Conduct site analysis & define concept by area
    · Establish menu offerings & pricing strategies per district

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  • 02

    Espresso Setup for House Blend

    · Espresso extraction recipes
    · Grinder setup & maintenance
    · Pre-opening operations checklist
    · Ordering & stocking non-coffee items (milk, etc.)

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  • 03

    Menu Classes by Store Concept

    · Espresso beverages: preparation & recipes
    · Smoothies: preparation & recipes
    · Specialty beverages: preparation & recipes
    · Frappuccinos: preparation & recipes
    · Aides: preparation & recipes

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  • 04

    Hands-On Deployment & Startup Consulting

    · POS system selection & usage consulting
    · Customer service & beverage preparation
    · Closing procedures training
    · Concept-based consulting for prospective owners

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Professional Skill Training

  • Coffee theory & machine operation techniques
  • Espresso extraction practice
  • Basic café hygiene checks
  • Espresso menu & café beverage practice
  • Beverage & blending drink practice
  • Latte & cappuccino practice
  • Grinder disassembly & cleaning
  • Training at academy-operated café
  • Bean quality & espresso evaluation sensory training
  • Drip coffee extraction techniques (10+ varieties)
  • Signature non-coffee beverage development

Effective Skills & CS Training

  • Customer needs analysis
  • Management know-how by role
  • Market research & competitor response
  • Efficient staff management
  • Complaint handling & resolution
  • Service capability management
  • Practical café operations
  • Café hygiene management
  • Hands-on marketing: Naver Place, delivery apps registration
  • Online marketing via social media (SNS)

Store Management & Operations Know-How

We teach you practical store management and operations know-how for startups from A to Z!

  • 01

    Build consistent, high-quality menu skills and barista proficiency through repeated practice.

  • 02

    Simulate real-store scenarios to practice responses effectively in any given situation.

  • 03

    Perfect the order-to-serve workflow and enhance operational management capabilities.