Chapter 1: General Provisions
Article 1 (Purpose)
These terms govern the conditions and procedures for using the New Store Inquiry service provided by First Coffee Lab (“Company”).
Article 2 (Definitions)
“Proposed Site” means the address submitted via the inquiry system.
“User” refers to anyone who accesses the service, agrees to these terms, and enters into a service agreement with the Company.
Article 3 (Effect and Amendments)
1. These Terms become effective when the Company posts them on its website and the Customer registers a Proposed Site.
2. The Company may amend these Terms due to changes in the business environment or its policies; amended Terms take effect upon notice—such as posting on the website.
3. When amending the Terms, the Company will specify the effective date and the reasons for amendment, and publish the revised Terms alongside the current version on the website at least 7 days before the effective date. However, if the amendments are disadvantageous to the Customer, they will be published at least 30 days in advance, and will take effect on the specified date as announced under paragraph 2 of this Article.
4. Amendments made under this Article shall, in principle, remain valid from the effective date onward.
5. If the Customer does not agree to the amended Terms, they may discontinue use of the Service or withdraw their consent via the website before the effective date, thereby terminating the agreement. If no objection is raised by the effective date, the Customer will be deemed to have accepted the amended Terms.
Article 4 (Other Provisions)
Matters not specified in these Terms and the interpretation of these Terms shall be governed by applicable laws or customary practices.
Chapter 2: New Store Inquiry Service
Article 1 (Provision of Service)
The Company provides information regarding the review status of proposed new store locations and may add, modify, or suspend the Service as necessary.
Article 2 (Provision of Information)
1. The Company sends responses via SMS and email to the mobile number and email address provided when registering a proposed site.
2. The Company may provide various necessary information during Service use via notices or email.
3. In urgent circumstances or to protect users’ legitimate rights, the Company may send SMS or email to the contact details on file without prior consent.
Article 3 (Service Suspension)
1. The Company may temporarily suspend the Service for maintenance, inspection, replacement, or failure of ICT facilities, communication disruptions, or other force majeure.
2. In urgent circumstances or to protect user rights, the Company may notify Service suspension on its website without prior consent.
3. The Company shall not be liable for any damages incurred by users or third parties due to temporary suspension under paragraphs 1 and 2, except in cases of proven willful misconduct or gross negligence by the Company.
Chapter 3: Miscellaneous
Article 1 (Dispute Resolution)
The Company operates a feedback system to reflect users’ legitimate opinions or complaints. Users may submit feedback via:
- Email: lastgreen@naver.com
- Phone: 02-322-7933
Article 2 (Limitation of Liability)
The Company shall not be liable for inability to provide the Service due to force majeure or reasons not attributable to the Company. Users shall compensate the Company for damages caused by their own intentional or negligent actions. The Company shall not be liable for damages arising from users’ intentional or negligent actions during Service use.
Article 3 (Governing Court)
In the event of litigation arising from Service use, the court having jurisdiction over the Company’s location shall be competent.
These Terms shall be effective as of January 19, 2022.
